Legal
Privacy
Policy
Your privacy matters to us. This policy explains how Pulito collects, uses, stores, and protects your information when you use our services.
Last Updated: May 2026
Introduction
Pulito Technologies Limited ("Pulito", "we", "our") provides on-demand laundry, dry cleaning, ironing, pickup and delivery, and home-service car wash services.
1. Changes to this Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.
2. Information We Collect
We may collect your name, phone number, email address, residential address, service location, payment information, device information, and service history when you use Pulito.
3. How We Collect Information
We collect information when you create an account, place orders, contact customer support, participate in promotions, complete surveys, or use our website and mobile application.
4. Use of Personal Information
We use your information to provide services, process payments, coordinate pickups and deliveries, communicate with you, improve our services, prevent fraud, and comply with legal obligations.
5. Location Information
With your permission, Pulito may collect location information to facilitate pickup and delivery services and improve service efficiency.
6. Cookies and Analytics
Our website and mobile applications may use cookies and similar technologies to improve functionality, remember preferences, and analyze usage patterns.
7. Sharing of Information
We may share information with payment processors, service partners, logistics providers, technology providers, professional advisers, regulators, and law enforcement agencies where required by law.
8. Payment Information
Payments are processed through secure third-party payment providers. Pulito does not store full payment card details on its systems.
9. Marketing Communications
With your consent, we may send promotional messages, discounts, and service updates. You may unsubscribe at any time.
10. Data Security
We implement technical, administrative, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.
11. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
12. Your Rights
You may request access to, correction of, deletion of, restriction of processing of, or portability of your personal information, subject to applicable law.
13. Children's Privacy
Pulito services are available to users aged 13 years and above. Where required, parental or guardian consent may be obtained.
14. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.
15. Contact Us
For privacy concerns, access requests, corrections, or complaints, contact us at support@getpulito.com.
16. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act (NDPA) 2023.